Rated 1 out of 5 stars

by Firefox user b6b825 on Sept. 20, 2016 · permalink

So many of you have said how terrific this tool is, and how easy, but obviously I'm missing something. And I've wasted a whole lot of time with no results.

Sorry, but I don't understand all the options. There are so many of them, with no clear explanation of what each is for or what it does. I'm no techie, so need as much simple direction as possible to export files from TB back to Outlook. I also want to make a back up of all my folders, subfolders, and emails.

I've opened TB, highlighted InBox, chosen "Export folders with subfolders with structure". I get a dialogue box saying "You're exporting the local copy of a IMAP or NEWS folder. The local folder could not have all the messages present in remote folder. Do you want to continue?" This means nothing to me. I clicked Okay, chose my folder on my external hard drive, but nothing happened.

Next I selected a specific folder to export, chose the same options, nothing happened.

I've also selected a specific folder, looked at "Export all messages in the folder" but have no idea which format to choose.

It would be so much easier if I could simply drag all the folders from TB to my other drive, even though I'd have to move hundreds of them individually! I wish I'd never gotten into using TB in the first place!