Add-ons
Reviews for Owl for Exchange
200 reviews for this add-on
Rated 5 out of 5 stars
Truly an indispensable add-on for Thunderbird. I'd say EWS support is mature enough that it ought to be made the default option when configuring new accounts with Owl - performance is great and mail, contacts and calendar are working fantastically through both my Outlook.com account for home and on-premises Exchange account for work.
This review is for a previous version of the add-on (1.2.3).Hey! Thank you for that praise. We will consider to make EWS the default.
Rated 5 out of 5 stars
Thanks for the reply! I understood that it might take a few days!
However, the owl subscription will be expired in coming3-4 days, will it get it through?
Rated 5 out of 5 stars
Have used this for years. It gives access for my wife for her work email from home, using Ubuntu and Thunderbird.
This review is for a previous version of the add-on (1.2.3).Rated 5 out of 5 stars
I just want send a huge THANK YOU for Owl. My organization's 365 tenant is so locked down that it's virtually unusable if you're not using a domain joined system. Owl solves a whole bunch of problems and it's honestly way faster than "New Outlook". Thank you!
This review is for a previous version of the add-on (1.2.3).Rated 2 out of 5 stars
I works, but has a few bugs:
1) The "readed" status doesn´t get updated until you switch to another folder and come back;
2) The folder structure looks like being recreated everytime we start Thunderbird. So, if we save a search as seach folder, we Thunderbird is restarted, the search forlder is gone.
If you only want to read your emails, it works.
And theres no support.
Owl is indeed primarily made to read and write email, for people who cannot access their mail otherwise (not counting web mail).
Saved searches indeed are not supported. There are a number of other Thunderbird and Office365 features that we do not support. We decided early on that it's not feasible to support 100% of all Thunderbird *and* Office365 features. Please rate us based on what features we advertize and promise.
We do have a support team and support email address. However, they work on a best-effort basis. If you ask for very deep technical questions, they may not be able to help. The same is true when you call any big company.
Rated 5 out of 5 stars
2023 年 10 月 12 日のv1.2.3 アップデートにより、Thunderbird 115.3.2 の問題を修正されました。
早急な対応ありがとうございます..
Rated 4 out of 5 stars
As long as the authentication with your email server works, everything else works as advertised and very well. But auth can be tricky and sometimes breaks, so I'm deducting one star.
For anyone who has struggled with getting OWL to work with their Outlook.com e-mail: if your Microsoft account has 2FA enabled, you must create an "app password" (via https://account.live.com/) for OWL to use for authentication, rather than using your actual account password. Apparently, OWL does not play well with the 2FA process.
I've already answered you in your previous rating.
FWIW, Owl supports 2FA for Office365 out of the box, without "app passwords".
Rated 5 out of 5 stars
Came back to upgrade my review to 5 stars. After the Thunderbird stuff-up my Office account eventually reappeared but Sent emails were disappearing. Emailed a query to the developer who replied within hours to look in Account settings>Folders and Copies. (I had wrongly been looking for a fix in Sent Items>Properties). Sure enough, sent items were getting stored in the native Thunderbird 'Local Folders' sent folder. Redirected that to my Office sent folder and all is good again.
This review is for a previous version of the add-on (1.2.3).I'm happy that your problem is fixed!
Rated 5 out of 5 stars
Thanks for the 12 Oct 2023 update that removed the account...
Just needed to force a "check for updates"
Rated 4 out of 5 stars
Thank you for the quick fix. It's great that the problem was quickly identified and resolved, but when I had no clue what the issue was I went to your website and there was no information at all that there was an issue. It would have helped if you had something on your home page that said something like "There's currently a problem with the latest Thunderbird update. We're working on it and will let you know here when it's fixed, but in the meantime, rollback to the previous version of TB to restore your accounts." That would have saved a LOT of frustration.
This review is for a previous version of the add-on (1.2.3).Sorry for your frustration. Due to multiple circumstances which could be attributed to Murphy's Law, we were unable to do what you suggested.
For next time: If the accounts simply disappear entirely, it's almost always an incompatibility between Thunderbird and Owl versions. (We could make a support article stating that, that's a good idea. So far, this has been a rare occasion.) We never deliberately hide the accounts, even if your license expires or in error situations that we can control. It's always a bug, and you can assume that we're on it. We're very much interested in fixing it ASAP.
I'm glad that the fix works for you. Again sorry for the confusion and troubles.
Rated 5 out of 5 stars
great extension and great work! greetings from Argentina
By the way thank you for the quick update! "account disappeared" problem fixed !
Thanks so much for the positive feedback, that the issue is fixed for you now. I'm happy about that.
Greetings to Argentina
Rated 5 out of 5 stars
Fixed the issue! Great add-in 11/10 would buy again.
This review is for a previous version of the add-on (1.2.3).Thanks so much for the positive feedback. I'm happy about that.
Rated 5 out of 5 stars
Work as expected, and even when there are breaking changes in TB you're fast in fixing it.
Thanks !
Rated 5 out of 5 stars
Where is this file located on the Mac?
This review is for a previous version of the add-on (1.2.3).Rated 3 out of 5 stars
depuis ce jour Mon compte a disparu , impossible de récupérer l'ensemble de mes dossiers et mes mails
This review is for a previous version of the add-on (1.2.3).Rated 1 out of 5 stars
Downloaded new owl.xpi. Add-on manager in Thunderbird tells me install date is today, but version nr is still 1.2.2, so not 1.2.3.
This version does not work for me. Not able to login to office365 exchange. Undefined error
Rated 5 out of 5 stars
Mr Mojo's fix worked for me, back on and working now.
I love this program, aside from the one borked update it has been amazing, and I found the fix on here in about 2 minutes. Love Owl!
Borrowing this from MaxBurn's review in case it gets buried:
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Thanks for others posting and if you need extra navigation help;
C:\Users\{username}\AppData\Roaming\Thunderbird\Profiles\{profile}\extensions\
Open owl@beonex.com.xpi with 7-Zip.
Inside 7-Zip open; webapi\webaccount\
Edit; webaccount.js
Very bottom of file, 20 lines from bottom, correct line to; MailServices.accounts.reactivateAccounts();
Rated 5 out of 5 stars
@mrmojo @educ - where do find the file webapi/webaccount/webaccount.js ? I searched the whole computer, but cannot find it. thanks for your help to the less tech savvy users here ;-)
Thanks for the fast fix here and the developers for the fast new release in the making.
Rated 5 out of 5 stars
The solution below from mrmojo actually worked for me! Just change "ReactivateAccounts" to "reactivateAccounts" in the file he mentioned and 115.3.2 works fine again!
Thank you a lot, mrmojo!
Rated 5 out of 5 stars
Fixed for Thunderbird 115.3.2 by changing in the file `webapi/webaccount/webaccount.js` line 1163 the function "ReactivateAccounts" to "reactivateAccounts" (uppercase removed on reactivate)
This review is for a previous version of the add-on (1.2.2).Dear mrmojo, indeed, this was exactly our fix as well. Thank you that you helped the others here while we made the release.
The cause was an unnecessary API change in the security release of Thunderbird.
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